Your Comprehensive

North Carolina Medicaid

Guide

Published on
February 8, 2024
Last updated
February 8, 2024
Written by
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Katie Wilkinson
Reviewed by
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Quick Overview of North Carolina Medicaid

Medicaid in North Carolina is a critical health care program designed to provide coverage to low-income individuals and families, including children, pregnant women, the elderly, and people with disabilities. This program is a joint federal and state initiative, with funding and guidelines provided by the federal government, while the state administers the program to meet the specific needs of its residents.

North Carolina's Medicaid program covers a wide range of health services, including doctor visits, hospital care, prescription drugs, mental health services, and more, aiming to improve access to healthcare for its most vulnerable populations.

Over the years, the state has explored various reforms and expansions to Medicaid, including the transition to managed care to streamline services and improve patient outcomes. This transition represents a significant change in how Medicaid services are delivered, focusing on coordinated care and long-term health improvements.

Additionally, ongoing discussions about expanding Medicaid eligibility under the Affordable Care Act have been a pivotal part of the state's health policy agenda, aiming to extend coverage to more low-income adults without health insurance.

Benefits you get with North Carolina Medicaid

Medicaid in North Carolina covers a comprehensive range of health services to meet the diverse needs of its beneficiaries. Here's a list with a brief description of each covered service:

  1. Doctor Visits: Allows for routine check-ups and medical consultations with healthcare providers to manage and assess health needs.
  2. Hospital Services: Covers inpatient and outpatient hospital services, including emergency care, surgeries, and other medical procedures.
  3. Prescription Drugs: Provides access to prescribed medications, helping manage chronic conditions and treat acute illnesses.
  4. Dental Services: Includes preventive dental care, treatment for dental conditions, and sometimes restorative services depending on the beneficiary's age.
  5. Vision Care: Covers eye exams and, in some cases, glasses or contact lenses, particularly for children and some adult populations.
  6. Mental Health and Substance Abuse Services: Offers counseling, therapy, and treatment programs for individuals struggling with mental health issues or substance abuse.
  7. Long-term Care Services: Provides support for individuals who need long-term care in nursing facilities or through home and community-based services.
  8. Laboratory and X-ray Services: Covers diagnostic tests such as blood tests and imaging services that are essential for diagnosing and monitoring health conditions.
  9. Family Planning Services: Offers access to contraceptive methods, counseling, and education to help individuals plan and space pregnancies.
  10. Maternity and Newborn Care: Covers prenatal, delivery, and postnatal care to ensure the health of both mother and baby.
  11. Early and Periodic Screening, Diagnostic, and Treatment (EPSDT) Services for Children: Provides comprehensive and preventive health care services for children and adolescents, including screenings, immunizations, and treatment for detected conditions.
  12. Rehabilitative and Habilitative Services: Offers therapies such as physical, occupational, and speech therapy to help individuals recover from an injury or cope with disabilities.
  13. Emergency Medical Services: Covers emergency services necessary for the treatment of acute medical conditions that require immediate attention.
  14. Non-Emergency Medical Transportation (NEMT): Provides transportation to medical appointments for eligible individuals who have no other means of transportation.

This list represents core services, but Medicaid in North Carolina may cover additional services and programs tailored to specific populations and needs.

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North Carolina Medicaid eligiblity rules

Eligibility for Medicaid in North Carolina is determined by several criteria, focusing on income level, residency, and other factors. Here's an overview:

  1. Income Level: Applicants must fall within specific income limits, which vary depending on the category of eligibility. For example, children, pregnant women, and families with children typically have higher income eligibility thresholds compared to other groups.
  2. Residency: Individuals must be residents of North Carolina and U.S. citizens, nationals, or certain non-citizens with satisfactory immigration status.
  3. Age and Family Status: Medicaid covers various groups based on age (such as children and elderly individuals) and family status (including pregnant women and parents/caretakers of dependent children).
  4. Disability: People who are disabled according to the Social Security Administration or state criteria may also qualify for Medicaid.
  5. Medicare: Individuals who are eligible for Medicare may also qualify for Medicaid to help cover additional costs not covered by Medicare.
  6. Household Size: The number of people in the household is considered when determining income eligibility, with larger households allowed higher income limits.
  7. Other Special Conditions: Certain groups, like women seeking breast or cervical cancer treatment or individuals under foster care at the age of 18, may qualify under special conditions.

North Carolina evaluates Medicaid eligibility based on Modified Adjusted Gross Income (MAGI) for most applicants. This methodology considers taxable income and tax filing relationships in the household. The state also offers a Medicaid Spend Down program for those whose income exceeds the standard limits but face high medical bills, allowing them to "spend down" to meet eligibility.

The North Carolina Department of Health and Human Services (DHHS) provides an online eligibility tool and encourages individuals to apply through the state's Medicaid website or by visiting local county social services offices for personalized assistance. Eligibility criteria can change, especially with ongoing discussions around Medicaid expansion, so it's advisable to check the most current information.

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How to apply for North Carolina Medicaid

Applying for Medicaid in North Carolina can be done through several methods, ensuring accessibility for all who need to apply. Here’s a step-by-step guide on how to apply:

Online Application

  • NC ePASS: The most convenient way to apply is through the North Carolina Electronic Pre-Assessment Screening Service (NC ePASS website). This online portal allows you to complete and submit your Medicaid application electronically.

In Person

  • You can apply in person at your local County Department of Social Services (DSS). This option is suitable for those who prefer face-to-face assistance or do not have internet access.
  • Find Your Local DSS: Use the North Carolina Department of Health and Human Services website to locate your nearest DSS office. County DSS Directory

By Mail or Fax

  • Download and print the Medicaid application form from the NC DHHS website or obtain a copy from your local DSS office. Complete the application and either mail it or fax it to your local DSS office.
  • Mail: Send the completed application to the address provided by your local County DSS office.
  • Fax: Fax numbers are available through the local County DSS office listings on the DHHS website.

By Phone

  • Some counties may allow you to apply over the phone. Contact your local County DSS office to see if this option is available and to get the application process started.

Required Documentation

When applying for Medicaid, you will need to provide certain documents, including but not limited to:

  • Proof of income (such as pay stubs or tax returns)
  • Identification (such as a driver's license or state ID)
  • Proof of residency (such as a utility bill or lease agreement)
  • Social Security numbers for all applying

After you submit your application, the County DSS will review it to determine your eligibility. This process may take up to 45 days (90 days for disability claims). You may be contacted for additional information or to schedule an interview. Once a decision is made, you will receive a notice by mail.

How to renew North Carolina Medicaid

Renewing Medicaid coverage in North Carolina is an annual process that requires current beneficiaries to update their information to confirm eligibility. Here’s what you need to know about the renewal process:

Notification of Renewal

The North Carolina Department of Health and Human Services (NC DHHS) will send a renewal notice before your coverage is set to expire. This notice typically arrives one month before the end of your coverage period, informing you that it's time to renew your Medicaid. The renewal notice will include a form pre-filled with your current information. You'll need to review this form carefully, update any information that has changed (such as income, address, family size), and provide any additional information requested.

Submit Renewal Application

You can submit your Medicaid renewal application using one of the following methods:

  • Online: Through the NC ePASS portal, which is the fastest and most convenient way to renew your Medicaid coverage. NC ePASS website
  • In Person: At your local County Department of Social Services (DSS) office, where you can get assistance with the renewal process. County DSS Directory
  • By Mail or Fax: Return the completed form using the pre-addressed envelope included in your renewal packet, or fax it to the number provided in your renewal notice.
  • By Phone: Some counties may offer phone renewals. Contact your local DSS office to see if this option is available.

Required Documentation

Along with your renewal form, you may need to submit additional documentation to verify the information you've provided, such as proof of income, residency, or changes in household composition.

Processing Your Renewal

After submitting your renewal application, the County DSS will review it. If more information is needed, they may contact you. The processing time can vary, but you will receive a notice by mail informing you of the decision regarding your continued eligibility.

By following these steps and preparing your documentation in advance, you can ensure a smoother renewal process for your Medicaid coverage in North Carolina. Always check for the most current information and requirements, as policies and procedures may change.

Additional programs through North Carolina Medicaid

These programs are available to help family caregivers get paid for caring for loved ones on North Carolina Medicaid.

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